A few senior executives in Credit Suisse’s New York office got their secretaries to do their compliance training for them. These e-learning modules were intended to keep employees up to date on compliance issues. This, combined with recent fines (in the billions of dollars), raises serious questions about the compliance culture at Credit Suisse. Unfortunately in the case of AML/CFT compliance, the actions of a few can tarnish the reputation of an entire bank, as it only takes a few people to seriously undermined the integrity of a bank’s compliance program.

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